Need someone in the seat, not alongside it?
Fractional & interim leadership from an operator who has held the roles.
Graham has held the roles himself: Chief Executive, Chief Product Officer, Services Director, Sales Director and UK Director. He provides accountable executive leadership on an interim or fractional basis, from Fractional COO and Fractional CPO to Interim Product Director and Interim Transformation Director.
In the seat or alongside
Senior capacity now, without a permanent hire.
Appointments are accountable and defined: a clear remit, a reporting line to the CEO, board or sponsor, and a planned handover. Graham is engaged directly by the business, or through executive search firms and consulting partners.
Typical current capacity is approximately one to two days per week. Larger interim commitments may be considered where timing and mandate align.
Typical appointments
The roles Graham takes on.
Fractional COO & Operating Partner
Operating leadership alongside a founder or CEO.
Fractional CPO
Ongoing product leadership alongside the CEO, without a full-time hire.
Interim Product Director
Product leadership cover after a departure, or through a reset.
Interim COO
Full operating accountability for a defined period.
Operating Director
Leadership of delivery, service and operations.
Interim Transformation Director
Ownership of a transformation portfolio or major change.
Delivery Director
Leadership of implementation, onboarding and service delivery.
Programme Director
Accountable executive leadership of a specific programme.
Product leadership
Interim Product Director and Fractional CPO
Senior product leadership now: an Interim Product Director after a departure or ahead of a reset, or a Fractional Chief Product Officer (Fractional CPO) alongside the CEO.
Graham has been Chief Product Officer at Capita (of Capita One, within its former education software business), with accountability for more than 300 public-sector technology products, and a Product Management Director at Capita. He built the business case and led MVP delivery for a social-care SaaS platform at iESE, and aligns the Finnish product team with UK customer needs at Oksidia. The work combines setting direction with running the product function week to week.
- Temporary leadership following a departure, with a clear handover.
- Product strategy development and portfolio prioritisation.
- Roadmap reviews and resets.
- Product operating models and governance.
- Product-team leadership.
- Alignment between product, sales, customers and delivery.
- Board-level product reporting.
- Support with permanent recruitment and handover.
Executive credentials
Roles held, not roles advised on.
Employed executive roles and founder-director roles are shown as such; operating partnerships, advisory and consulting assignments are delivered through Golden Sky.
- Welfare Call — Chief Executive. Led a 110-person technology-enabled services business, with approximately 105 local-government customers, through restructuring, process modernisation and commercial change.
- Capita — employed executive. Chief Product Officer, with accountability for more than 300 public-sector technology products; Services Director with P&L responsibility; Product Management Director; Sales Director; and part of the senior leadership team that integrated Capita's local-government and education software businesses under the Capita One organisation and brand.
- Oksidia — Co-founder and UK Director; ongoing operating partnership through Golden Sky. Co-founded and established the UK subsidiary of a Finnish SaaS company providing specialist education management software, leads its UK operations and holds a shareholding in the parent: more than 35 UK customers, with sales, implementation, onboarding and account management run from the UK.
- Solution Focused Education — Co-founder and Director. Built the commercial strategy, proposition and delivery model of a consultancy serving local government, schools and the not-for-profit sector.
- Through Golden Sky — Interim Sales Director, Investment Mastery. A five-month interim engagement: recruited eight sales professionals, introduced scorecards and performance management, and cut new-starter ramp-up from three months to six weeks.
- Through Golden Sky — Board and Strategic Adviser, FocusGov. Four and a half years of board-level support as the business moved from project-led services to a product-led model, with average year-on-year revenue growth above 50% during the engagement.
- Through Golden Sky — Montagu Private Equity. Supported Full Potential Plan work for Servelec Group with its Executive Committee, following its acquisition in a transaction of approximately £225m.
“Graham provides our board with strategy, guidance, direction and valuable advice. He's a great listener and sounding board, very honest and has genuine in-depth knowledge of the sector we work within.”
Selected appointments
Board and Strategic Advisory
Graham also accepts selected non-executive and strategic advisory appointments with SaaS, GovTech, EdTech and public-service technology businesses.
He brings practical experience of UK market entry, commercial growth, product leadership, operating-model development, customer operations and board-level decision-making.
Appointment descriptions
- Non-Executive Director
- NED
- Board Adviser
- Strategic Adviser
Recent experience includes four and a half years as Board and Strategic Adviser to FocusGov, through Golden Sky. Read the case study.
Related evidence
Capita — public-sector technology transformation programmes
Supplier-side executive accountability for three £10m+ public-sector education technology transformation programmes, including Hampshire, Staffordshire and a six-authority North Wales consortium.
Read the case →Capita — restructuring Professional, Technical and Integration Services
Restructured the approximately 100-person Professional, Technical and Integration Services organisation, taking its contribution to approximately £4m.
Read the case →Capita — Business Integration and Organisational Transformation
As part of the senior leadership team, contributed to bringing together Capita's local-government and education software businesses under the Capita One organisation and brand: integrating previously separate businesses and aligning operating structures.
Read the case →Oksidia — establishing and growing the UK business
Co-founded and established the UK subsidiary of a Finnish SaaS company providing specialist education management software, and as UK Director leads its UK operations: more than 35 UK customers, and the company holds approved-supplier status through Crown Commercial Service frameworks.
Read the case →Welfare Call — Chief Executive
Chief Executive of a 110-person technology-enabled services business serving approximately 105 local-government customers, leading restructuring, process modernisation and commercial change.
Read the case →FocusGov — Board Adviser
Board Adviser through Golden Sky for four and a half years as the business moved from project-led services to a product-led model, with average year-on-year revenue growth above 50% during the engagement.
Read the case →Investment Mastery — Interim Sales Director
Interim Sales Director through Golden Sky: recruited eight sales professionals, introduced scorecards and performance management, and cut new-starter ramp-up from three months to six weeks.
Read the case →Montagu Private Equity — Servelec Full Potential Plan
Supported Full Potential Plan work for Servelec Group following its acquisition by Montagu Private Equity in a transaction of approximately £225m.
Read the case →Solution Focused Education — Co-founder and Director
Co-founded the business and developed its commercial strategy, proposition and delivery model; led mobilisation and implementation of a commissioned workstream within Lewisham's Maximising Wellbeing at Home adult-social-care transformation.
Read the case →Next step
If you need accountable senior capacity, start a conversation.
Set out the role, scope, timing and reporting line. You will get a direct reply from Graham.